Frequently Asked Questions (FAQ)

What are the terms of payment?

We accept American Express, Visa, MasterCard, Checks, PayPal, and Cash. A 25% Deposit is required to hold the date and the final payment is due one day prior to the event. All Credit Card payments will be assessed a 3% credit card processing fee to the total amount.

What is the cancellation policy?

Cancellation is required three days prior to the event, there is a 25% cancellation fee associated with planning and preparation for the event.

When do you need the final guest count?

The final guest count is required 72 hours prior to the event date. Should more guest attend than provided after the 72 hour final guest count, the guest will be charged the “Per Guest” rate for each additional guest.

When will Your Team Arrive?

Our Team will arrive no later than an 2 hours in advanced to set-up and prepare for guest. The Team will prepare and serve for one hour. Extended service time may be requested at the rate of $25 Per Half-hour.

Will you provide Table-ware?

DMV Omelette and More will provide a complete culinary experience, which includes table-ware and essential items required to host an event.